Posts in Board Practice
Virtual Annual Meetings

Heading into the seventh month of social distancing, many coop and condo boards are starting to decide on whether to have or not to have their annual meetings. Although boards could likely postpone the annual meeting for now, some boards would like to schedule and hold their annual meetings. Here are some options and benefits to scheduling a virtual annual meeting.

Read More
Effective Habit #5 “Seek First to Understand, Then to be Understood”

You Have Two Ears and One Mouth- Use Them in That Proportion

Understanding the limitations of the staff, managing agent and fellow board-members is important. Although the staff reports to the managing agent, the managing agent reports to their firm first and ultimately to the board. The board then reports to the residents. The managing agent has, in most cases, multiple buildings with multiple emergencies such as leaks, fires, floods; and of course loose cats.

Read More
Effective Habit #4 Think “Win-Win” or “Give and Take”

As the decision-maker, the board is in charge and needs to set the overall tone. Only when there are clear goals, systems and plans, will all of the involved parties in the organization thrive.

It is not uncommon that boards and residents tell us that their staff is lazy or is in “cahoots” with the managing agent. It is also not uncommon to hear that boards are unhappy with their managing agent. We could give you a very long list of all the reasons they think so, but in reality, the culprit is more often than not the board.

Read More
Effective Habit #3: “Put First Things First” or prioritize

Identify what is required by law; what is urgent, what is needed; what would reduce ongoing costs; what residents want. Then, prioritize what all this entails. Most residents want to live in a safe home with an inviting and friendly atmosphere and probably with as many amenities as possible while paying as little as possible. This is not an easy task to realize, especially since the board members most likely all have jobs, families, other activities and commitments.

Read More